Terms of Use

Welcome to The Agency Website

By accessing and using The Agency website, you acknowledge and agree to abide by these Terms of Use as outlined below. Your continued use of this website constitutes your binding acceptance of these Terms of Use, Privacy Policy, and other legal disclaimers, conditions, and policies that apply to our services. These Terms govern your access to The Agency website and its services, whether you are a visitor, registered user, or engaging in a transaction with us. If you disagree with any of the conditions in this document, you must refrain from using the website and its services.

Company Information & Contact

For any inquiries, concerns, or legal notices regarding these Terms of Use, you may contact us at:

The Agency

303 Park Ave S. Suite 1100

New York, NY 10010

Email: support@theagency.com

Changes to Terms of Use

The Agency reserves the right to modify, update, or replace these Terms of Use at any time. Updates will be reflected on this page, and we may notify you via email or a website notice. Continued use of the website following changes implies your acceptance of the updated Terms of Use. We recommend you periodically review this document to stay informed about any modifications.

Electronic Communications

By using our website, submitting inquiries, or engaging in transactions, you consent to receiving electronic communications from The Agency via email, text messages, or website notifications. You agree that these electronic communications satisfy any legal requirement that such communications be in writing. If you prefer not to receive promotional communications, you may opt-out at any time by emailing support@theagency.com.

Privacy Policy & Data Collection

Your use of The Agency website is also governed by our Privacy Policy. We strongly encourage you to review it at: www.theagency.com/privacy-policy By using our services, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.

Website Use & Restrictions

By accessing The Agency website, you agree that:

  • You are at least 18 years of age and legally capable of entering into contracts.
  • You will use the website in compliance with these Terms of Use, applicable laws, and regulations.
  • You will provide accurate and truthful information when using our services.
  • You will not engage in fraudulent, deceptive, or malicious activities on the website.
  • You will not tamper with or disrupt the website, including hacking, introducing malware, or attempting unauthorized access.
  • You agree that actions such as clicking "I Agree," "Accept," "Submit," "Purchase," or "Complete" constitute legally binding agreements equivalent to a written signature.

Failure to adhere to these conditions may result in immediate termination of your access to our website.

Transactions & Payment Terms

When purchasing The Agency products or services, you agree to the following:

  • All transactions are non-refundable, non-transferable, and non-assignable, unless otherwise stated in writing.
  • Payments must be made via valid credit or debit cards issued in the United States.
  • The Agency reserves the right to reject any order at its discretion.
  • Orders are subject to availability, and payment will be charged upon placement.

We reserve the right to modify, limit, or discontinue products and services at any time without prior notice.

Order Processing & Confirmation

After placing an order, we will verify your details, including payment method and shipping address. If your order is accepted, you will receive an email confirmation.

However, The Agency retains the right to cancel or decline any order at any time for reasons including but not limited to:

  • Payment verification failure.
  • Suspicious or fraudulent transactions.
  • Violation of our Terms of Use.

Intellectual Property Rights

All content, logos, images, text, designs, software, and trademarks on The Agency website are the exclusive property of The Agency. Unauthorized use, reproduction, or distribution is strictly prohibited without prior written consent.

Violations of our intellectual property rights may result in legal action.

Disclaimer of Warranties

THE WEBSITE AND ITS CONTENTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND.

The Agency, its affiliates, subsidiaries, and partners make no representations or warranties that:

  • The website will function without interruptions or errors.
  • The information provided is accurate, complete, or reliable.
  • Products and services meet your expectations.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE AGENCY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE AGENCY, ITS AFFILIATES, EMPLOYEES, AND PARTNERS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM:

  • Your use of the website or services.
  • Unauthorized access or security breaches.
  • Errors, delays, or service disruptions.

IN NO EVENT SHALL THE AGENCY’S TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE TRANSACTION IN QUESTION.

Errors & Pricing Adjustments

Product and service pricing may change without prior notice. If a pricing error occurs, we reserve the right to:

  • Cancel affected orders
  • Correct pricing discrepancies.

We will notify customers of any pricing adjustments prior to order fulfillment.

DMCA Compliance & Copyright Infringement

If you believe that any content on our website infringes upon your copyright, you may submit a Digital Millennium Copyright Act (DMCA) Notice to our legal team with the following details:

  • Your signature (physical or electronic).
  • Identification of the copyrighted work being infringed.
  • Location of the infringing material on our website.
  • Statement of good faith belief that the use is unauthorized.
  • Your contact details (name, phone number, email).

Please send copyright infringement claims to: support@theagency.com

Indemnification

You agree to indemnify, defend, and hold harmless The Agency, its affiliates, employees, and partners from any claims, damages, or expenses arising from your:

  • Violation of these Terms of Use.
  • Unauthorized use of The Agency website or services.
  • Misuse of intellectual property or proprietary content.

Termination of Use

We reserve the right to terminate, suspend, or restrict access to our website at our sole discretion, without prior notice, for reasons including but not limited to:

  • Breach of these Terms of Use
  • Fraudulent or suspicious activity.
  • Violation of applicable laws and regulations.

If your access is terminated, you must cease using the website immediately.

Governing Law & Dispute Resolution

These Terms of Use shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to conflict of law principles.

Arbitration Agreement

In the event of a dispute, you agree to first attempt resolution through informal negotiation. If unresolved, disputes shall be exclusively settled by binding arbitration in New York, NY.

Arbitration shall be conducted under the rules of the American Arbitration Association (AAA). You waive the right to participate in class-action lawsuits against The Agency.

Severability Clause

If any provision in these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall remain in effect.

Contact Us

For further inquiries regarding these Terms of Use, please contact:

The Agency

303 Park Ave S. Suite 1100

New York, NY 10010

Email: support@theagency.com

By continuing to use The Agency website, you acknowledge that you have read, understood, and agreed to these Terms of Use